• New updated examples of real application. • New exercises and problems focused on strategy and service industries. • Additional coverage of Takt time with new illustration material and problems.

• Additional coverage of costing from finished production with new illustration material and problems. • New problem material focused on service industries.

• Expanded introductory presentation of control systems in general and operational control systems in particular. • Expanded discussion of the difference between standard costs and a standard cost system. • Presentation of a general model to analyze variations in variable costs (figure 13.7). • More extensive mix of homework material at the end of the chapter (including additional Excel-based homework, ethics, and behavioral considerations). • Transfer of journal entry material to an appendix.

• New explanation of the difference between product costing and standard cost control purposes for manufacturing overhead. • Expanded presentation of the issue of handling variations. • New diagrammatic method of analysis of variations in manufacturing overhead (Figures 14.4 and 14.5) and related task material at the end of the chapter. • New alternative diagrammatic method for analyzing variations in manufacturing overhead (figure 14.18). • Expanded set of Excel-based homework material at the end of the chapter. • Considerable expansion of the real application topics.

• Comprehensive review including new material and a new focus on flexible budgeting; The chapter is now integrated with the flexible budgeting concept used in the previous two chapters, and a new emphasis is placed on the strategic role of analyzing sales performance and productivity. • The coverage of the strategic profitability analysis has been removed and replaced with a framework consistent with the flexible budget method. • Removed duplicate material from chapters 15 and 13 in the new edition.

• New examples of real application. • New material for exercises and problems at the end of the chapter, focused on the application of the flexible budget concept to the analysis of productivity and sales performance.

• Development of a comprehensive framework (figure 16.3) to manage and control quality, which is used to frame the examination of all the topics covered in the chapter.

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